SHIPPING TERMS

CHIFFONWEFT FABRICWARD LLC provides shipping services within the United States. This shipping policy applies to orders placed through this website.

1. Shipping Coverage

We currently offer shipping services exclusively within the United States. We do not ship to countries or regions outside the United States at this time.

2. Order Processing Time

Once a customer completes an order and payment is successfully processed, we typically review and process the order within one business day and arrange for the items to enter the shipping process.

Under normal circumstances, orders are handed over to our logistics partners for transport after processing is complete.

3. Shipping Time

Once an order enters the shipping process, the estimated delivery time is typically 2–5 business days. Actual delivery times may vary depending on the delivery address, weather conditions, holidays, peak shipping periods, carrier operations, or other uncontrollable factors.

Estimated shipping times are for reference only and do not guarantee an exact delivery date.

4. Logistics and Shipping Partners

To provide reliable shipping services to our U.S. customers, we may partner with professional third-party logistics and shipping carriers, including but not limited to:

USPS
UPS
FedEx
DHL

The specific carrier will be selected based on the delivery address, package details, shipping route, and logistics arrangements.

5. Shipment Tracking

Once an order has shipped, we will provide tracking information to the customer where applicable. Customers can check the status of their package using the tracking system provided by the carrier.

Please note that tracking information may not appear immediately after shipment due to the time required for data synchronization.

6. Delivery Address

Customers must ensure that the recipient’s name, address, city, state, ZIP code, and contact phone number are accurate and complete when placing an order.

If a package cannot be delivered, is returned, or incurs additional shipping costs due to incorrect or incomplete delivery information provided by the customer, the customer may be held responsible for the associated consequences or costs.

7. Delivery Delays

While we strive to ensure orders are shipped promptly, delivery times may be affected by severe weather, natural disasters, holidays, peak logistics periods, carrier delays, traffic issues, incorrect addresses, or other factors beyond our reasonable control.

In the event of a shipping delay, we will assist customers in checking the order status to the best of our ability; however, we cannot guarantee that third-party carriers will complete delivery by the estimated date. 8. Package Marked as Delivered

If the tracking information indicates that the package has been delivered but you have not received it, please first check your doorstep, mailbox, designated package drop-off area, or other secure locations, and verify with family members, neighbors, or property management.

If the package still cannot be located, please contact us promptly so we can assist in investigating the matter based on the specific circumstances.

9. Damaged Packages or Shipping Issues

If you discover obvious shipping damage upon receiving your package, please contact us as soon as possible and provide your order details along with relevant photos so we can verify the issue with our shipping partners.

We will address issues arising during shipping based on the specific circumstances and our applicable return and refund policies.

10. Order Shipping Fees

Applicable shipping fees will be displayed on the checkout page. Unless otherwise explicitly stated on the website, customers should confirm the total order amount and associated shipping fees before submitting their order.

We are committed to providing timely and reliable order delivery and after-sales support.